Privacy policy-ilmusemantik

Last Updated: [16/10/2025]

At Ilmu Semantik, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, including visiting our website (www.ilmusemantik.com), making purchases, or engaging with us through events or marketing.

Key Summary

  • We collect personal information you voluntarily provide (e.g., name, email, shipping details) and data automatically gathered during your visit (e.g., IP address, device type).
  • We do not process sensitive personal information or receive third-party data.
  • Your information is used to fulfill orders, improve services, communicate, and comply with legal obligations.
  • We share data only with trusted partners for specific purposes (e.g., payment processing, shipping).
  • We implement security measures to protect your data but cannot guarantee absolute safety from unauthorized access.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. When and With Whom Do We Share Your Information?
  4. How Long Do We Retain Your Information?
  5. How Do We Protect Your Information?
  6. Do We Collect Information From Minors?
  7. Your Privacy Rights
  8. How to Contact Us

1. What Information Do We Collect?

Personal Information You Provide
We collect data you voluntarily share when:

  • Registering an account, placing an order, or contacting customer support.
  • Participating in surveys, events, or promotions.
    This may include your name, email, phone number, shipping/billing address, and payment details (processed securely by third-party providers like PayPal).

Information Collected Automatically
When you visit our site, we gather:

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent, and interactions (e.g., clicks, searches).
    This data helps us optimize our site and troubleshoot issues.

2. How Do We Use Your Information?

We process your data for:

  • Fulfilling Orders: Processing payments, shipping, and returns.
  • Communication: Sending order updates, responses to inquiries, and marketing emails (with your consent).
  • Improving Services: Analyzing trends to enhance user experience and product offerings.
  • Legal Compliance: Meeting tax, accounting, and regulatory requirements.

3. When and With Whom Do We Share Your Information?

We may share data with:

  • Service Providers: Payment processors (PayPal), shipping carriers (FedEx/UPS), and email marketing tools (Mailchimp).
  • Legal Authorities: If required by law (e.g., court orders, fraud prevention).
  • Business Transfers: In mergers or acquisitions, your data may be transferred to new owners.

4. How Long Do We Retain Your Information?

We keep your data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Order records: Retained for 7 years (tax compliance).
  • Inactive accounts: Deleted after 2 years of inactivity.

5. How Do We Protect Your Information?

We use technical and organizational measures (e.g., encryption, secure servers) to safeguard your data. However, no method is 100% secure. If a breach occurs, we will notify affected users promptly.

6. Do We Collect Information From Minors?

We do not knowingly collect data from children under 18. If you believe we have inadvertently collected such information, please contact us immediately at ilmusemantik@outlook.com.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access/Rectification: Request copies of your data or correct inaccuracies.
  • Deletion: Request erasure of your data (subject to legal exceptions).
  • Objection: Opt out of marketing emails or processing for direct marketing.
  • Data Portability: Receive your data in a machine-readable format.

To exercise these rights, contact us via email or phone:
📧 Email: ilmusemantik@outlook.com
📞 Phone: 847-282-8279
📍 Address: 2750 Dovetail Drive, Deerfield, Illinois, United States

8. How to Contact Us

For questions, complaints, or privacy concerns, reach out to our team:

  • Email: ilmusemantik@outlook.com
  • Phone: 847-282-8279 (Monday–Friday, 9 AM–5 PM CST)
  • Mail: 2750 Dovetail Drive, Deerfield, Illinois, United States

Updates to This Policy
We may revise this policy periodically. The "Last Updated" date will reflect changes. Continued use of our services after updates constitutes acceptance.

This policy is crafted to ensure transparency and compliance with global privacy standards. Let us know how we can better serve you! 🌸